Privacy Policy

Privacy Policy for Feast Health

Effective Date: January 1, 2025

1. Introduction

Feast Health ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and share your personal information when you use our website, https://feasthealth.com (the "Site"). By accessing or using the Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Site, including:

  • Personal Information: This may include information that can be used to identify you, such as your name, email address, and any other information you choose to provide when creating an account or contacting us.
  • Health Information: When using the medical code lookup feature, you may input or view information related to medical codes. We do not store or retain this specific lookup data after your session ends. If you are a provider onboarding patients, the information you input related to your patients (including potentially protected health information or "PHI" as defined by HIPAA) is governed by specific agreements with your organization and will be handled in accordance with HIPAA regulations.
  • Usage Information: We collect information about your use of the Site, such as the pages you visit, the links you click, the time you spend on the Site, and other actions you take on the Site.
  • Device Information: We collect information about the device you use to access the Site, including your IP address, browser type, operating system, and device identifiers.
  • Cookies and Similar Technologies: We use cookies and similar technologies (such as web beacons) to collect information about your activity on the Site. This may include session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device for a longer period). We use these technologies for purposes such as:
    • Essential Cookies: Necessary for the Site to function properly.
    • Analytics Cookies: We use Google Analytics to collect information about how users interact with our Site. This data helps us understand site usage and improve the user experience. You can learn more about Google Analytics' privacy practices here: Google Analytics Privacy Policy.
    • Personalization Cookies: To remember your preferences and personalize your experience on the Site.

3. How We Use Your Information

We may use your information for the following purposes:

  • Provide and Improve the Site: To operate, maintain, and improve the Site and its features.
  • Account Management: To create and manage your account.
  • Communication: To contact you with updates, newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving these communications at any time.
  • Customer Support: To respond to your inquiries and provide customer support.
  • Analytics: To analyze how users interact with the Site and improve the user experience.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Patient Onboarding (for Providers): To facilitate the patient onboarding process, including education and consent management, as directed by the provider organization and subject to agreements with them.

4. How We Share Your Information

We may share your information with the following third parties:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, email delivery, and customer service. We contractually require these service providers to protect your information.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with other third parties with your consent.

5. Your Choices

  • Cookies: You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.
  • Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Site and update the "Effective Date" above. Your continued use of the Site following the posting of such changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Feast Health

info@feasthealth.com